Crisis

Help in a Crisis

We can help if your benefits stop or are suspended.

There are many reasons why this may happen and it usually takes some time to sort it all out. We can help you with that and in the meantime we can help you cope with the immediate crisis.

To discuss any matter over the telephone in confidence, please ring us on 01394 387070: Monday to Thursday, 10:00am to 3:00pm (leave a message if we don’t answer - we’ll always come back to you) - or email us.

DAS Report on Crisis Case Work (Jan 2024)

Useful Links

Citizens Advice Bureau: Help on a Low Income
Local Welfare Assistance in Suffolk on Suffolk County Council website

Other helpful agencies include:

Leiston Citizens Advice Bureau
Felixstowe Citizens Advice Bureau
Anglia Care Trust (Home page)
Anglia Care Trust Money Advice
Step Change Debt charity
British Legion
SSAFA Supports the Armed Forces (regulars, reserves and veterans and their families)
Ipswich and Suffolk Council for Racial Equality

Case studies in handling the more complex cases in this area can be found on our Case Studies page.