DAS is a friendly local charity; working at the heart of the East Suffolk community for over 35 years, we advise children and adults with disability related issues.

We also advise family members and carers.

September 2021

Our office is open Mondays – Thursdays every week.

We are currently offering a full and comprehensive telephone (and email) advice service and also have some staff working face to face with clients in the office – with the support of others working from home.

We can help you complete benefits forms (PIP, UC, ESA, DLA, AA etc) either over the telephone or face-to-face in person. There is currently a longer waiting time for our face-to-face appointments.

If your benefit has been stopped, you have not been awarded at all, or have been awarded less than expected – PLEASE get in touch. We can advise you and even represent you at appeal – we have an excellent record in this area.

We can help you if you are in crisis or need help urgently – please do not suffer in silence – do get in touch.

If you need us, please contact us:

01394 387070


  • We provide free, impartial, advice on welfare benefits (including appeals representation); housing; transport; adaptations to the home and much more!
  • We can answer your questions about employment, or volunteering, when disabled and signpost you to people who can help in a practical way.
  • We have a Listening Service, to check in on clients we haven’t heard from in a while – talk to us about whatever you need to in these calls.

    We can HELP IN A CRISIS – so please do not suffer alone, call us and we will do all we can for youyou are not alone.

It is our mission to build confidence and improve the lives of those experiencing disability related issues

“Enabling those who live with disabilities to gain the same rights and quality of life opportunities as others.”

DAS is a Disabled Persons’ Organisation (DPO). These are representative organisations where persons with disabilities constitute a majority of the overall staff, board, and volunteers at all levels. DPO’s primary aim is the empowerment and growth of self-advocacy of persons with disabilities. DPOs understand disability in accordance with the social model, which notes that barriers are caused by society, rather than by a person’s disability.

The entire service is run by just one full-time manager and six part-time staff – with the help of around a dozen skilled and committed volunteers. Additionally we have 9 active trustees.

About two thirds of our staff/trustees live with a disability.

In 2020 we handled over 5,600 enquiries advising 1,086 clients representing 75 at appeals with a 100% success rate.

The total Year 1 benefit gain for clients was £2,111,829, however, when the average longevity of benefit awards is taken into account this scales up to £7,175,091.

Fundraising at the Kesgrave Fun Day 2021.
Grants and donations are vital to keep us going. See how you can help here.
More than just clients benefit from our services. Find out who else gains here.
Case studies and testimonials
Find out here how clients have benefited from our care and what they said in our TESTIMONIALS.
Thank you
A very big thank you to everyone who has contributed to DAS. You can see a list of FUNDERS here.
Listening service
Find out here about our LISTENING SERVICE.
Do you want to help others? Contribute to your community? Find out how here.