Disability Advice Service – East Suffolk – Free independent disability advice

Check out all our awards and accreditations here.

DAS is a friendly local charity; working at the heart of the East Suffolk community for 38 years, we advise children and adults with disability related issues. We also advise family members and carers.

_{Our charity object is: “The relief of children and adults with disabilities and their carers in East Suffolk and nearby areas.”}

Our office is open Mondays – Thursdays (10:00am – 3:00pm) every week (except Public Holidays and we are closed between Christmas and New Year).

We provide a full and comprehensive telephone and email advice service and also offer in-person appointments for clients that need them in the office.

Tel: 01394 387070

advice@daseastsuffolk.org

We can help you complete benefits forms (PIP, UC, ESA, DLA, AA etc) either over the telephone or face-to-face in person. There is currently a longer waiting time for our face-to-face appointments.

If your benefit has been stopped, you have not been awarded at all, or have been awarded less than expected – PLEASE get in touch. We can advise you and even represent you at appeal – we have an excellent record in this area.

We can HELP IN A CRISIS – so please do not suffer alone, call us today for practical help: 01394 387070.

Customer Charter

We want to give you the best customer service and quality of advice we can and our commitments and standards are set out in our customer charter which you can view on this page. It includes the information you must be prepared to give us to help us achieve our aims for you.

A grateful client writes…

In January 2023 a grateful client wrote: “Let me just say it again, thank you for all your help. Sometimes people don’t know the difference they make in someone’s life, but you made a difference in mine when I had no one or nowhere to turn. I would like you to remember that.”