• 1985 Disability Advice Service began with two volunteers giving advice and information over the telephone to elderly and disabled people in the Suffolk Coastal area.
  • 1989 First part-time paid Manager appointed.
  • 1990 First became a Registered Charity with our own Management Committee.
  • 1991 First part-time Senior Advisor appointed.
  • 1996 Moved from a cramped single room into Cedar House, Woodbridge.
  • 2013 Became a Charitable Incorporated Organisation and moved from Woodbridge to our current premises at 14 The Square, Martlesham Heath.
  • 2020 Established specialist Crisis Service and Listening Service.
  • 2022 Expanded into additional office at 12 The Square, Martlesham Heath; doubled number of clients.
  • 2023 Awarded Advice Quality Standards mark and Pride In Practice gold standard.